Frequently Asked Questions

What do we wear when riding?
Hard hats (current standard) and suitable footwear must be worn – footwear should have a small heel. Trainers have a flat sole and therefore are not suitable, nor are platform/ribbed soles, high heels or buckled footwear. Body protectors are strongly advised for jumping/hacking and are mandatory for cross country. At the moment, gloves are mandatory


Do we ride if it is raining?
Expect to ride in most conditions. The only exceptions may be during extreme snowy or icy conditions. Please ensure that you and your children are suitably dressed, including wearing gloves (and face masks if prefered).


Are there weight restrictions?
To maintain a high standard of horse welfare it is necessary for us to impose an upper weight restriction on riders. Children do grow out of ponies and may be advised that they can no longer ride a particular pony.


What is your cancellation policy?
A cancellation fee will be applied for failing to give 48 hours notice. Your full fee will be charged if you cancel after 12 noon, the day before your session. Half of your fee will be charged if you cancel after 12 noon, 2 days before your session.  Failure to cancel or turn up may result in future bookings being refused.


Do children have to be accompanied by an adult?
Children attending the yard remain the responsibility of the parent or guardian. We are not a baby-sitting service and the yard would be a dangerous playground. Currently, new helpers are not allowed to volunteer up the yard. Also, your choice to ride or help up the yard is voluntary so please accept that you do so at your own risk.


How safe is riding a horse?
Our aim is to ensure you have fun and enjoy your time with us and most importantly to ensure you are safe. Your safety is our priority but remember horse riding is a risk sport. However, it is an implied condition of our contract with clients that they accept the risk of injury or loss for whatever reason, whilst in attendance at this establishment. It is recommended you take out personal accident insurance cover.


Can we come up the stables just to stroke and view the horses?
No, the stables is not open to the public in any sense, it is private property which allows clients via invitation only. Especially during the current pandemic, we cannot allow any extra people up the yard than is absolutely necessary. Parents are not allowed to watch their children in lessons at the moment either. Horses are living creatures with easily changable tempraments; they can bite or kick if the situation allows it and they are in a bad mood. Also, please do not feed any horses left overs; There have been reports of horses dying because of strangers feeding them vegetables or grass clippings.


Can we smoke in the yard?
We do not allow any smoking or vaping up the yard. Alcohol is also prohibited.


Do you do birthday parties, picnic rides, or other events?
Currently, due to COVID-19, we are unable to offer any celebratory party packages or longer, picnic rides or events. Sorry for the inconvenience!

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